Finding the right LIVEchat provider for your website is essential, as will strengthen the contribution towards your sales results. On average a good LIVEchat service provider will be able to contribute up to an extra 40% towards on your overall sales. With an ever increasing growth in website visitors looking to buy from a website or just shopping around for a deal because of the many benefits they receive, such as it can be more convenient for the shopper - saving them time, because they can either do their research from the comfort of their home or office. Same applies for your business because it reduces your overall overheads and saves a lot of time. With using experienced and trained LIVEchat support teams, this goal can be achieved. More than adequate coverage should also be looked into, especially when it comes to peak visitation times that are currently trending in between the hours of 9PM – 12AM for most businesses websites. More website visitors are also using other methods of searching or purchasing from the internet through using mobile devices such as IPhones, android tablets etc. It is important to find a LIVEchat provider that can provide coverage for this area, otherwise your business could lose out on important opportunities that could otherwise be lost simply because a chat support service cannot cater to the website visitor’s device. Dexterity have published a PDF showing the features that their service covers and can be obtained by emailing [email protected] or dexterity-leads.com, alternatively you may call us +1 860 337 1909 Although chat support was most probably intended to contribute towards generating sales leads and actual live website sales for businesses, it is now contributing towards 40% of website chat inquires for US businesses. For businesses that currently thinking of introducing a 24 hour LIVEchat support service onto their current website, they can expect a 40% - 60% increase in business coming from their website, food for thought if a business wants to increase its market share. The most important thing a company must realize, is that it’s not down to the number of sales leads generated, it’s more to do with the quality that is provided by a LIVEchat provider. Being able to capture and identify what a website prospect needs are, is the key, so that sales leads and live website sales will grow to a lucrative level that a business can enjoy. For more information on how Dexterity LIVEchat services can help your company in either setting up a new 24 hour LIVEchat support window or improving what your website currently has, at a more attractive rate, please feel free to contact +1 860 337 1909, email [email protected] or visit dexterity-leads.com today. Most current website visitors experience using a chat support window that is designed to pop up outside of your website, using a separate browser. The concern here is that a lot of browsers used these days have a pop up blocker that is built into the browsers interface, and can naturally effect the amount of website chats your website can receive. Having the chat window pop-up separately also disengages the visitor once they move back to a website, it can easily be forgotten once the customer goes back to surfing the website. At dexterity, our approach is more proactive because our system will engaged all visitors that come to visit your website. The system has a window that pops-in (within the frame of the website) meaning that it is in view of your website visitor at all times, so Dexterity’s LIVEchat support window will not lose your website visitors attention while they continue to browse. Dexterity’s chat window stays in front of your potential customers, as they chat with our team of experts who can assist them in browsing your inventory. Dexterity also have an immobile chat widget that does not interrupt or hamper your website visitors browsing experience. Dexterity also makes sure that your LIVEchat window is designed according to the theme of your website, so it looks a part of your website. For more information about Dexterity and how they can help your business improve its overall performance and looks when it comes to LIVEchat support, please feel free to contact them +1 860 337 1909, email [email protected] or visit their website dexterity-leads.com Using the latest in cutting edge technology, Dexterity’s busy team of engineers and designers have been working on new ways in which they can improve what they have to offer, such as, they are the first to be able to offer your website 24 hour LIVEchat support across a range of different devices that website visitors use for accessing your website. So it does not matter if your website visitors are viewing your website from their iPhone, an Android operated tablet etc., your business can still continue to offer 24 hour LIVEchat support, 7 days a week from Dexterity, therefor never missing an opportunity to capture in more business. Dexterity’s 24 hour LIVEchat support service is secure and stable and includes a range of features such as file sharing, in built LIVEchat window, instant response etc. Dexterity are continuing to look and test their competitor’s services to find areas of opportunities. By doing this they can improve and implement more helpful tools that will give your business the edge when it comes to capturing your website visitors. For more information on how Dexterity LIVEchat services can help your business in either setting up a new LIVEchat support window or improving what your business currently has, at a more attractive rate, please feel free to contact +1 860 337 1909, email [email protected] or visit our website at dexterity-leads.com today When talking with business owners, one of the main areas of concern is about the user-end experience. This has to be taken into consideration of whether a chat service provider can customize the support window a dealerships prospective will be using during the LIVEchat session. Dexterity does cater to this and when a new client joins them, they have one of their graphic designers come up with some design options that will meet up to the client’s expectations “We design the windows to match the overall look and feel of your businesses website. The chat window does not open outside of the site as well, it opens within the site and can be minimized and moved around. Also, if you compare us to most of the other vendors, a lot of them operate an offsite chat window, so when a prospect click’s on the businesses chat support window, it takes the website prospect to a new window off the website. This can be a problem, as it can be easily forgotten once the customer goes back to surfing the website” Mentioned Dexterity’s Quality Manager Scott Bigelow Dexterity however users a onsite chat support window that remains within the frame of your website and will match a company’s website theme and color, so not only does it look tasteful, but also it looks like a part of the website. For more information about Dexterity and how they can help your business improve its overall performance and looks when it comes to LIVEchat support, please feel free to contact them +1 860 337 1909, email [email protected] or visit their website dexterity-leads.com Dexterity LIVEchat offer a quality of service that is paramount to all businesses. All their specialist are fully trained on key areas that need to be concentrated on, in order to attract a prospect to walk into your business premises or make a online purchase, whether it be for a product or a service they require. All our staff are enthusiastic when it comes to getting results and have had some form of experience in working for the chat support industry. After all its very important when selling a product or service, to be able to distinguish the different needs of a working mother with young children to that of a single working woman looking to make a purchase, but the same product or service might have benefits for both, something our LIVEchat support specialist can pick up on and address accordingly to strengthen the website visitor in making either a online purchase or visiting your business premises. This helps eliminate the possibilities of missed sales opportunities, boosting your businesses revenue, therefor making your website a profitable investment. For more information on how Dexterity LIVEchat services can help your business in either setting up a new LIVEchat support window or improving what your business currently has, at a more attractive rate, please feel free to contact +1 860 337 1909, email [email protected] or visit our website at dexterity-leads.com today One of the most frustrating things a website visitor these days will find, is when they are after information at the time a business is closed. Already having probably to cope with a modern life style and not having the time to shop around for a product or service during normal opening hours, can influence a website prospect whether or not they want to visit a business or make an online purchase.
So having a 24 hour LIVEchat support system in place is vital for any business who wants to capitalize on using their website as part of their strategic marketing arm. Especially if your competition down the road may already have it in place, taking away clients from your business. Dexterity LIVEchat is designed to help your website visitors find the information they need. Website visitors starting a discussion will want a simple answer that is straight to the point for any questions they may have, whether it be for a product they are interested in purchasing, a service they need. Questions may come at the hours a business is not open. For more information on how Dexterity 24 hour LIVEchat services can help your business in either setting up a new 24 hour LIVEchat support window or improving what your business currently has, at a more attractive rate, please feel free to contact +1 860 337 1909, email [email protected] today or visit us at dexterity-leads.com The advantage of having a 24 hour LIVEchat website service online, is that it will create a strong engagement platform that runs in real-time. More businesses are experiencing just how cost effective it can be as their websites are now generating more business for either online sales in general or lead generation and in store visits, when using a reliable a 24 hour LIVEchat website support service. LIVEchat services are often related or seen as similar to mobile phone texting, meaning that website prospects visiting a business’s website feel more comfortable using a 24 hour LIVEchat support service. In today’s modern world, most consumers want information in an instant. They want to avoid calling companies for a number of reasons, such as nobody is answering their call, they keep being passed from department to department, they don’t like going through a telephone system that keeps prompting them to press numbers etc., something I am sure most of us have experienced. Ask any professional 24 hour LIVEchat service provider, what is the most important ingredient to their service more than likely they will say it’s their team members, the actual chat support agents. When taking on an agent the 24 hour LIVEchat support vendor should be looking at how well a candidate can communicate instantly and chat in a way that will grab the website prospects attention, are they a subject matter expert in the service they going to represent, have they got previous experience or do they have the potential to be trained up to be a first class 24 hour LIVEchat support team member. A 24 hour LIVEchat support team member must be able to respond within 30 seconds and instantly answer a website visitors question in a human way, not in a canned robotic fashion. Interaction and attention to detail are paramount, as they will portray the professionalism of any business, after all, the 24 hour LIVEchat team member is acting on behalf of a business. As 24 hour LIVEchat support service providers, we look for 24 hour LIVEchat support team members that can be assigned in representing a company and have the ability to ensure that accurate answers will be given to the website visitor. All 24 hour LIVEchat support team members must be enthusiastic, have the ability to personalize a session when appropriate, can write and construct a conversation so it flows, and are very converse with the Dexterity 24 hour LIVEchat support system they are using after training. For more information on how Dexterity 24 hour LIVEchat support services can help your business in either setting up a new 24 hour LIVEchat support window or improving what your business currently has, at a more attractive rate, please feel free to contact +1 860 337 1909 or email [email protected] or visit us at dexterity-leads.com today. |
AuthorWe provide a complete service unlike most other live chat providers – we use our own software platform and employ agents to service chats. This means major cost savings for you as you don’t have to deploy anything, or hire anyone to get started.
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